Terms and Conditions and Agreement: Country Club Gym Membership
On signing up to the membership scheme you may be asked to complete a participant readiness questionnaire which is designed to help you. please disclose any condition which you or any other medical practitioner may consider might effect your ability to use our facilities safely and correctly.
By signing this agreement you warrant, declare and acknowledge that:
Fees and Charges
Important – use of your information
This information held about you by Credit Reference Agencies may be linked to records relating to any person with whom you are linked financially. Read the “Use of Associated Records” before you sign.
We may instruct a third party company to search your records at Credit Reference Agencies who will add a “Footprint” of those search to their record about you. this “Footprint” will not be seen by other organisations that makes searches. This and other information about you and those with whom you are linked financially may be used to make decisions about credit related services such as insurance for you and members of your household, trace debtors and recover debt.
Please telephone us on 01964 632045 if you want to have details of those Credit Reference Agencies from whom we obtain information about you. You have a legal right to these details. You have a right to receive a copy of the information we hold about you if you apply to us in writing.
Use of Associated Records
We may search records at Credit Reference Agencies which may be linked to records relating to your spouse/partner or other persons with whom you are linked financially and other members of your household. For the purposes of this agreement, you may be treated as financially linked and you will be assessed with reference to “associated” records.
General Data Protection Regulation
From time to time, we may also use your information to contact you for market research purposes. We may need to pass your information to trusted suppliers, manufacturers and businesses in connection with the products and services offered by the Leisure Park. This does not include selling or passing on your data to unrelated parties.
In the event that you wish to complain about how we have handled your personal data, please contact the Data Protection Officer at email@example.com or in writing at Patrington Haven Leisure Park Limited, Patrington, Hull, East Yorkshire, HU12 0PT.
You can contact the ICO (Information Commission Office, https://ico.org.uk/) and file a complaint with them.
Terms & Conditions for the Country Club Gift Card
IMPORTANT – PLEASE READ
The following terms and conditions apply to your purchase, use and ownership of a Country Club Gift Card. Your purchase and/or use of a Country Club Gift Card signifies your acceptance of these terms and conditions.
You must therefore read these terms and conditions carefully. If you wish to print a copy, please do so. We may change these terms and conditions from time to time.
If there is anything you do not understand, or if you have any questions about the Country Club Gift Card, please contact us at firstname.lastname@example.org
The Country Club Gift card enables its owner to pay in full or in part for Country Club products and services. It is available in electronic or hard-copy format, and as well as making purchases you can check your balance at any time.
Patrington Haven Leisure Park Limited is responsible for the YO! Gift Card. We are registered in England, with company number 01663549. Our registered office is at Patrington Haven Leisure Park, Patrington Haven, Hull, East Yorkshire, HU12 0PT. In these terms and conditions, we refer to this business as “we” and by related words.
The Country Club Gift Card is managed through our card partner, Toggle.
The Country Club Gift Card is available from our microsite, which you can reach at https://the-country-club.mytoggle.io/
It is available in electronic format as a code that can be used to make purchases, or you can choose to receive a physical card that can be used. You can buy a Country Club Gift Card for yourself, or you can buy one as a present for someone else. All references to the Country Club Gift Card in these terms and conditions are to both formats, unless we specify otherwise.
You must be 18 or over to buy a Country Club Gift Card.
The Country Club Gift Card is charged once, when you purchase it. You cannot top it up at a later date.
The minimum value you can place on a Country Club Gift Card is £10, and the maximum is £1,000. You can spend any amount you like each time (1p minimum), provided that there is enough credit on your card.
Where you use it
You can use your Country Club Gift Card to pay in full or in part for items in any of the following areas of The Country Club, Patrington Haven Leisure Park – Guy’s Café Bar & Restaurant, The Spa at The Country Club, Guy’s Takeaway, The Gym at The Country Club, The Arcade (tokens can be purchased from the bar)
You cannot use your Country Club Gift Card elsewhere, for example in the laundrette, vending machines or at the main park reception for transactions relating to caravan sales, site fees, aftersales works, gas bottles or other services.
How you use it
Guy’s Café Bar & Restaurant
Whenever you pay for food or drinks in the bar or restaurant, present your physical or digital gift card to a member of the team who will deduct the cost of goods received from your gift card balance, if your gift card balance is less than the total of the bill, it can be used as part payment. You can pay any outstanding costs not covered by the gift card balance by using a form of electronic payment, cash is not accepted.
The Spa at The Country Club
Gift cards cannot be redeemed online when booking and paying through the ‘Treatwell’ system, all bookings must be made via telephone or in person in order to use your gift card against treatments or products in the spa. When paying for treatments and products, present your gift card to a member of the team who will deduct the costs of goods and services received from your gift card balance, if your gift card balance is less than the total of the bill, it can be used as part payment. You can pay any outstanding costs not covered by the gift card balance by using a form of electronic payment, cash is not accepted.
The Gym at The Country Club
If you are not an existing member of the gym, please present your gift card to a member of the team who will exchange your gift for a one-time coupon code. You must sign up for the gym online, using the ‘Adult – 1 Month Rolling’ subscription and enter your coupon code. You will need to also enter your card details to continue payment at the end of gift voucher period, no payment will be taken until the period on the gift card has expired. Please note this is a rolling gym membership and will continue monthly unless cancelled. 30 days written notice is needed to cancel a gym membership.
For orders placed within the bar and restaurant, the same process as the bar and restaurant applies. For telephone orders, at the point of payment, you will be required to read out the code on the gift card to redeem this against the value of the takeaway order. If your gift card balance is less than the total of the bill, it can be used as part payment. You can pay any outstanding costs not covered by the gift card balance by using a form of electronic payment, cash is not accepted.
Tokens for the arcade can be purchased from the bar in denominations of £1, present your physical or digital gift card to a member of the team who will deduct the cost of arcade tokens from your gift card balance, if your gift card balance is less than the total of the bill, it can be used as part payment. You can pay any outstanding costs not covered by the gift card balance by using a form of electronic payment, cash is not accepted.
You can check your balance at any time at https://the-country-club.mytoggle.io/balance.
If you are permitted by law to receive a refund, and you paid using Country Club Gift Card, the refund will be loaded back on to your Country Club Gift Card.
Funds loaded on to a Country Club Gift Card cannot be exchanged for cash or equivalent. They must be used to purchase Country Club products and services.
You should keep your Country Club Gift Card safe and not divulge the code to anyone. If you lose your Country Club Gift Card, or if it is stolen or otherwise used, let us know at email@example.com
If you have registered your Country Club Gift Card, we can give you a replacement card in cases of loss or theft, but any funds spent by an unauthorised person cannot be recovered. You should, therefore, treat the card as you would treat money in your wallet.
Similarly, as is the case with most gift cards, the Country Club Gift Card is not covered by the Financial Services Compensation Scheme – therefore, any funds lost are not insured or compensated.
Your Country Club Gift Card will automatically come to an end one year after purchase. At this point, any funds on it will be lost. Therefore, you should use it within that period – and remember, you can use it to pay in part.
In purchasing and using your Country Club Gift Card, we will collect, store and process personal data in relation to you.
We value your personal data. We would never give it to a third party so that the third party can market to you for its own purposes.
We will not be liable to you for the non-availability or non-functioning of the card, except if we are negligent and where the law prevents us from limiting our liability. In general, however, we will try to resolve any issues that arise.
We may make updates to the Country Club Gift Card from time to time.
We may also change these terms and conditions from time to time. Any such changes will appear on this page and will be binding on you from the next time you use the Country Club Gift Card.
These terms and conditions, together with our privacy notice, set out the full agreement between us in relation to the Country Club Gift Card. They are governed by the law of England and Wales, and by the jurisdiction of the English and Welsh courts.