Check out our FAQ's below, if you can't find the answer you're looking for, please get in touch.

  • Monday to Friday – 6:30am until 9pm
    Saturday and Sunday – 6:30am until 7pm

  • After you have signed up and completed your Health Questionnaire, a team member will create your membership key fob for you and notify you when it is ready to collect. You’re welcome email will explain this when you sign up!

  • Yes! We offer a variety of fitness classes 7 days a week. Please visit ‘Our Classes’ page.

  • Country Club members can book for fitness classes 7 days in advance. To book a class visit the ‘Bookings’ page.

  • To cancel your booking, you must click the link ‘cancel my appointment’ which is in your original booking confirmation email.

  • Country Club members can email for all membership queries.

  • Yes! We have male and female changing facilities with showers. There is also a disabled changing room available.

  • If you are having trouble with access, please find a member of The Country Club team for assistance.

  • Members aged 16+ can use the gym. Junior members aged 14 and 15 must be accompanied by an adult whilst in the gym.

  • A team member will show you around the gym, pool, changing facilities and the location of fire exits, and emergency evacuation procedures. They will go through the opening hours and will be there to answer your questions.

  • In addition to the introduction, a team member will also show you how to use equipment in the gym. If you wish to opt out of the induction and know you have enough knowledge and experience, please confirm you wish to opt out when signing up to your membership and understand that it is your responsibility to train safely and at your own risk during manned and unmanned hours. The Country Club are not liable for any injuries caused by improper use of the equipment. In these circumstances The Country Club will allow you to use the facilities, provided that you seek advice from a member of staff if you are in any way unfamiliar with a particular piece of equipment or type of exercise, and that you make yourself familiar with the location of fire exits, and the emergency evacuation procedure, which are displayed on signage within the gym.

  • Yes. Customers must be aged 18 or above the use the Sunbed. We ask that all customers using the Sunbed to fill in a health and safety form first. This can be found on the ‘Join Now’ page.

  • If the referee friend joins on a rolling contract, the free month to the current member will be issued after the referee has been a member for at least 3 months.
    Your friend (new member) must not have been a member at The Country Club in the last 6 months.
    You must contact us to refer your friend before they sign up. If they sign up before you have contacted us you will not get the referral rewards.

  • Any child under 16 years of age must be accompanied by a competent adult at all times in the Country Club facilities.

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