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Privacy

Privacy

PRIVACY POLICY

Last updated: 13 July 2026

Thank you for visiting countryclubpatrington.co.uk. This Privacy Policy explains how Patrington Haven Leisure Park Ltd (“we”, “us”), the company operating Country Club Patrington, collects, uses, shares, and protects your personal information when you visit this website — and explains your rights under UK data protection law.

If you join as a member, take part in Kids Club, refer a friend, or make a booking, you’ll see additional, more specific privacy information at the point you provide that information — those notices work alongside this policy, not instead of it.

WHO WE ARE
Patrington Haven Leisure Park Ltd is the data controller responsible for your personal information collected through this website.

Registered address: Patrington Haven Leisure Park Ltd, Patrington, Hull, East Yorkshire, HU12 0PT Registered number: 4663281 Email: admin@yourcountryclub.co.uk Phone: 01964 632045

INFORMATION WE COLLECT
Automatically, when you browse the website:

  • IP address, pages visited, time and date of visit, referring website, browser type and device type
  • We use Google Analytics to understand how the site is used
    This information can, on its own or combined with other data, identify you or your device, so we treat it as personal data.

When you contact us with a general enquiry: Name, email address, phone number, and the content of your message

HOW WE USE YOUR INFORMATION AND OUR LAWFUL BASIS

What we use it for (Lawful basis)

  • Understanding website usage (Google Analytics) (Legitimate interests, or consent where required by our cookie banner)
  • Responding to general enquiries (Legitimate interests)
  • Sending marketing, offers, and newsletters (if you’ve signed up) (Consent — withdrawable at any time)
  • Complying with legal or regulatory obligations (Legal obligation)

Withdrawing consent: You can withdraw consent at any time — for marketing, via the unsubscribe link in any email; for cookies, via our cookie settings.

COOKIES AND SIMILAR TECHNOLOGIES
We use:

  • Strictly necessary cookies — required for the site to function, including remembering your cookie preferences
  • Analytics cookies — we use Google Analytics to understand visitor numbers and popular pages
    You can manage your preferences at any time through our cookie settings banner. Disabling analytics cookies won’t affect core site functionality.

HOW WE SHARE YOUR INFORMATION
We do not sell or trade your personal data. For general website use, we share information only with:

  • Website hosting provider — to run this website
  • Google Analytics — to understand website usage
  • Email marketing platform — if you’ve opted in to receive offers and newsletters
  • Professional advisors (e.g. accountants, solicitors) — where necessary for our business
  • Regulators or authorities — where required by law
    If you become a member, book a service, join Kids Club, or refer a friend, the relevant point-of-collection notice explains who else your information is shared with for that specific purpose.

International transfers: Where any of the above providers store or process data outside the UK, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, an EU Standard Contractual Clauses addendum, or a UK adequacy regulation covering that country.

HOW LONG WE KEEP YOUR DATA
General enquiries: typically up to 2 years, unless a longer period is needed for a specific reason
Marketing data: until you unsubscribe or withdraw consent
Retention for membership, bookings, Kids Club, and referral data is set out in the relevant point-of-collection notice.

YOUR RIGHTS
Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability — receive your data in a portable format
  • Withdraw consent at any time, where we rely on consent
  • Not be subject to solely automated decision-making that produces legal or similarly significant effects — we do not currently use automated decision-making in this way

How to complain: If you’re unhappy with how we’ve handled your data, please contact us first using the details above — we’ll acknowledge your complaint within 30 days. You also have the right to complain directly to the Information Commissioner’s Office at any time: ico.org.uk/make-a-complaint or 0303 123 1113.

CHILDREN’S PRIVACY
This website itself is aimed at adults (membership is 16+), and we don’t knowingly collect children’s data through general use of the website. If you’re signing your child up for an activity such as Kids Club, you’ll see a specific notice at that point explaining how we handle your child’s information.

DATA SECURITY
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. No online system can be guaranteed 100% secure, but we work to keep risks as low as reasonably possible.

THIRD-PARTY LINKS
Our website may link to third-party websites, including our social media profiles. We’re not responsible for their content or privacy practices, and we encourage you to review their policies independently.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Changes take effect once posted on this page, and we’ll update the “Last updated” date above. We encourage you to review this page periodically.

CONTACT US
Patrington Haven Leisure Park Ltd (trading as Country Club Patrington) Patrington, Hull, East Yorkshire, HU12 0PT Email: admin@yourcountryclub.co.uk Phone: 01964 632045